Services

Project Management

Do you need some project management help, but you don’t want to hire a full time employee? Do feel like you spend way too much time trying to organize priorities? Does paperwork, tracking progress, or reporting keep stealing time that you need to spend elsewhere? Is there any part of your business that is just taking way too much time?

I’ve got 13 years of project management experience, and all of it was remote management. I’ve worked with other project managers and clients around the world, organizing operations, processes, and communications so that engineers, cryptographers, programmers, editors, and writers could focus on getting their work done. Contact me and let’s talk about the challenges you’re facing!

Custom Data Management Solutions

Do you spend hours manually cross-checking data? How confident are you that your data is accurate? How easy is it for you to obtain the exact numbers, totals, and details that you need when you need them? Have you tried (and failed) to find software that can solve your problems that doesn’t cost tens of thousands of dollars?

I’ve got over a decade of experience creating Google Sheets that can handle extremely complex calculations (like over 80,000 formulas and if/thens nested 14 layers deep)… and yet these calculations can “run in the background” allowing non-technical people to safely use the sheet to do their double-checking for them! I can also use Airtable set up whole data management systems that include user-friendly custom interfaces. You’d be surprised what can be achieved with these tools by a data analyst who knows how to evaluate the data needs of a project and then create a solution!

What task are you facing? Ask me if it’s something I can help with!

Training Systems and Manuals

Today’s world is full of new systems, software, SaaS platforms, Apps, Dapps, and more!  Having an outside company collaborate on your training systems and documentation gives you the assurance that anyone can understand it – even those without insider knowledge! 

I am experienced in taking proprietary software (with no pre-existing training materials), and creating effective training systems including all documentation. I’m a very fast learner, but I’ll create your training system so that it can train even those who aren’t fast learners.

My service for you starts when I begin to learn your software, processes, and operations, putting myself in the perspective of every type of new user you’re likely to have, to ensure that the end result is understandable by all!  What can I help you with?

Employee Satisfaction Analysis

Employee turnover rates affect your bottom line through training costs, efficiency costs, and customer satisfaction. Do you want to discover the factors that are affecting your employee satisfaction?

I was honored to earn a 71 net promotor score from almost 100 of those I managed. I’ll dive in to discover what your organization can do to decrease your turnover costs and increase your employee satisfaction.

Can I help you discover how to retain your best and brightest talent? 

Internal Communications

  • Design and creating of training guides and documentation for virtual learning
  • Video Training demos for trainees
  • Online communication including email, video presentations, chat, and live webmeetings

Training systems

  • Design and creating of training guides and documentation for virtual learning
  • Video Training demos for trainees
  • Online communication including email, video presentations, chat, and live webmeetings

Operations

  • Scaled operations through 200% growth in a single season
  • Managed 700% division growth over 8 years
  • Spearheaded collaboration of my team’s operations with client operations and computer systems
  • Managed the budgets for 6 data center contracts around the world
  • Created spreadsheet systems to manage expenditures, rewards calculations, and crypto wallet addresses involving millions of dollars of tokens/month
  • Working with overseas investors and startup key players

Technical Skills

  • Microsoft Office suite including Excel (advanced skills), Word, Powerpoint
  • OpenOffice Calc suite
  • Google Docs suite including Sheets (advanced skills), Docs, Forms, Slides
  • ZenDesk Support & Sell
  • Airtable
  • Zapier
  • MailChimp
  • Shopmetrics & Sassie
  • TeamPay
  • Asana
  • WordPress
  • Client Proprietary Software

…and constantly growing